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ServiceMaster Professional Services #4045

Posted in Insider Express |

Agent Newsletter January 2017

Aaron-Teschner-SRM-NAMChanging your Routine by Aaron Teschner

As we begin another new year, gym attendance is going to spike, only to return to the crowd of regulars by the middle of March.  Everyone can make change within their life but, why is it so hard to form new habits?

Today the financial, family, social pressures lead us into routines that help us get through each day/week/month while simultaneously leaving us pressed for time.  With this feeling of being perpetually busy our routines give us comfort, which is why it is so easy for an individual to return to them when one feels stressed out.

New Year’s Day is a convenient time to attempt to implement change and that is the problem.  Change and convenience do not go together.

So, what is the key to making a change in your life?  Embracing failure is an imperative part of making a modification in your life.  Realize that with change comes struggle and failure.  When making a resolution, this year make overcoming the inevitable difficulties part of that plan.  In short, when it doesn’t work…try again.


tech-and-ladyThe High Deductible Answer to Smaller Water Losses  by Fred McGuire

However, we cannot give an accurate estimate without seeing it first.  Therefore we offer a Moisture Inspection for $180 for those who want a price before deciding the best course of action.Deductibles are much higher than 10 years ago.  Therefore when our phone rings at ServiceMaster with a new water loss, your clients want to know how much it is going to cost. Clients have real concerns about what happened but also are worried financially since cleanup may be near or under their deductible.

What do you get for $180?

  • Expert evaluation of the source (if that is still in question).
  • Learn exactly where the water went in the home. Under flooring, in walls, etc.
    • Using our non-invasive moisture level equipment.
  • An estimate for our mitigation services.
    • Should your client choose to use our company.
  • Sound advice if they want to do it themselves:
    • We will explain the best way for the do-it-yourselfer to successfully tackle the problem.

That is a great value for your clients who are wondering what to do next. Call us anytime for Moisture Inspection and Mold Remediation at (800) 245-4622.


Fred-McGuireAvoidable Insurance Claims by Fred McGuire

Keeping an eye on these parts of your home can avoid a claim later.

  • Washer Hoses
    • Check for any leaks monthly.
    • Replace them every five years.
  • Refrigerator water lines
    • Look behind your refrigerator every six months for a slow water leak.
    • Keep an eye on the ceiling on the floor below.
  • Hot water heater leaks
    • Flush it twice a year to remove sediment.
    • Most don’t last over 12 years. Replace before trouble hits.
  • Electrical Fires
    • Check for loose fitting plugs in electrical outlets.
    • Replace cords that are frayed or cracked.
    • Check periodically for loose wall receptacles, lose wires or light fixtures.
  • Cooking
    • Stay in the kitchen while cooking. Many fires start in an empty room.
    • This is the leading location of home structure fires.
  • Dishwasher
    • Check periodically for cracked or leaking hoses.
  • Slip and Fall Accidents
    • Keep steps and walkways in good repair and ice free.

Call us anytime for Fire Damage Restoration and Water Damage Restoration at (800) 245-4622.

Jokes of the Day

Boy-laughingThe Soup

WAITER: “Yes, sir, is there something wrong?”
CUSTOMER: “The soup. Taste it.”
WAITER: “I beg your pardon, Sir?”
CUSTOMER: “Taste it.”
WAITER: “But, Sir, I can assure you that the soup is excellent.”
CUSTOMER: “Taste it.”
WAITER: “Sir, the soup was made this morning of the finest ingredients.”
CUSTOMER: “Taste it!”
WAITER: exasperated, “All right, Sir, I’ll taste it.”
Then after a pause he said, “Where is the spoon?”
To which the customer replied triumphantly, “Ah ha!!”

Parachute Jump

I volunteered recently to perform a parachute jump for charity. On our first day of training, the instructor made an important point about preparing for landing at 300 feet.

“How do you know when you’re at 300 feet?” asked one woman.

“A good question,” replied the instructor. “At 300 feet you can recognize the faces of people on the ground.”

The woman thought about this for awhile before saying, “What happens if there’s no one there I know?”

Two Atoms

Two atoms are sitting next to each other and one says, “I’ve lost an electron.”

The other asks, “Are you sure?”
“Yeah,” the first replies. “I’m positive.”

A Lot Of Good That Did!

I spent more than two hours in the beauty shop getting my hair permed, cut and styled.

Relieved to be done, I went up to the receptionist to pay. “Good afternoon!” she said cheerfully. “And who’s your appointment with today?”


ce-classes-headerCE Classes in 2017

Classes will start in the 2nd quarter of the year. Check our website at for the latest information.



Now a Word from our Customers

What our clients have to say about our disaster restoration and cleaning services in Minneapolis and St Paul MNThe following are quotes from our recent customers:

  • “Matt was very professional, very detailed in his explanations, represented your company well and was on time.” B.
  • “Quick to respond. Further the personal calls regarding the updates/changes that occurred were appreciated.” M.
  • “The professionalism, knowledge and courtesy of the representative Jesse Schafer. He took his time and understood our concerns.”C.


Movie to Watch

Collateral BeautyCollateral Beauty

When a successful New York advertising executive (Will Smith) suffers a great tragedy, he retreats from life. While his concerned friends try desperately to reconnect with him, he seeks answers from the universe by writing letters to Love, Time and Death.

When his notes bring unexpected personal responses, he begins to understand how these constants interlock in a life fully lived and how even the deepest loss can reveal moments of meaning and beauty.



For every mess we've got the master - servicemaster professional services in Minneapolis and St Paul, MN

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